Tuesday, 1 May 2012

GLOBACOM (FRESH GRADUATES)

As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port Harcourt and Lagos.

Job Title: Hausa Speaking Graduates

Responsibilities:
Attending to customers over the phone
Providing information and resolving customers’ issues
Escalating customers’ queries to appropriate units for prompt resolutions
Capturing customers’ details on the system

Qualifications:
BSC or HND in any field
Must have completed the National Youth Service Corps Programme.
Not more than 30 years of age
Excellent spoken English
Fluency in Hausa Language
Good communication skills.
Excellent interpersonal relations and attitude
Friendly disposition, charming character and admirable personality
Must be computer literate

Method of Application
Qualified candidates should apply below or e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com .

Only shortlisted candidates will be contacted.

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