HCDC LIMITED (HOSTESS)

Description:    
• Greet Customers and seat them at tables or in waiting areas.
• Present menus and take orders
• Assign Customers to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.
• Speak with Customers to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Take and prepare to-go orders.
• Operate cash registers to accept payments for food and beverages.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
• Inform Customers of establishment specialties and features.
• Receive and record patrons' dining reservations.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Order or prepare requisition supplies and equipment for tables and serving stations.
• Assist with preparing and serving food and beverages.
• Direct Customers to restrooms and waiting areas.
• Confer with other staff to help plan establishments' menus.
• Plan parties, other special events and services.
• Perform marketing and advertising services.
• Offer appropriate seating arrangements
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
• Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant
• Make sure that the lobby, dining room, bathrooms and menus are kept clean throughout Lounge operations

Qualifications:    
• Degree or Diploma Certification
• Pleasant personality, presentable, energetic and service-oriented.
• Good understanding of the Hotel Industry standards, policies and procedures
• Prior experience in the hospitality industry would be an added advantage
• Strong communication skills in English (verbal, listening, writing)
• Must be proactive, adaptable team player who enjoys taking initiative to drive for results.
• Eager to learn & progress, responsible with the willingness to take ownership
• Excellent communication skills – verbal and written
• Proficiency in Word, Excel, PowerPoint.

E-mail: recruitment@hcdclimited.com

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