LASE CONSULTING RECRUITMENT

Lase Consulting - Our client is a leading and fast-expanding IT products retailer/Distributor.
With vision to be the No.1 IT retailer by 2015. We owe our success over the years to the innovation, dedication and commitment of our employees.

Established 8 years ago in Lagos with branches in Abuja, Port Harcourt and South West zone. Having Served over 25,000 Customers. The company is now launching an ecommerce platform, with the hope to cover the entire Nigeria. Currently has a 10 seater dedicated Call Center.

Job Title: Call Center Agents

Location: Lagos

Job Description
The client has offered to train prospective and accepted applicant, but require candidates with background in computer/IT.
So, OND in computer science or related field will most likely get it easily.

Reponsibilities
Answer calls and respond to emails
Handle customer inquiries by telephone and email
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Update existing customer information process order forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Document all call information according to standard operating procedures

Requirements
We welcome Matured SSCE Holders/ Part Time Students and OND Holders/Fresh Graduates in computer science or related field.
Must be smart, attentive to detail, and be able to multi task.

Applications Closing Date
26th December, 2013

Method Of Application
Interested and qualified candidates should send their applications and CVs to: call@laseconsulting.com
Note: We prefer candidates that live around Ikeja, Lagos.

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