Sigma Qualitas Limited is a network of experienced consultants, with over 50 years work experience in large multinational organizations and the public sector, who have come together for the purpose of giving consultancy services and training to clients across many industries.

Sigma Qualitas is recruiting to fill the position of:

Job Title: Process Engineer

Location: Lagos

Core Job Functions / Responsibility:
As a process engineer’s candidates will be expected to optimise, and constantly think about how to make any system a lot more efficient using innovative ways of improving process, for government agency, banks, telecoms and service provide as well as its customers
Skills such as process analysis and systematic problem solving approaches are used to come up with solutions to many of these problems. With a view that no problem is too big or too small, one will always find a process or technology to improve. From reducing the amount of papers to sign when opening an account, to deploying telephone banking, it is this sort of ingenuity that keeps the bank at the cutting edge of technology that improves customer loyalty and the bottom line. At any given time the work of a process engineer is often times project-orientated and a process engineer may need to work on several projects simultaneously, all at various different stages.
The design, creation, packaging and maintenance of materials and resources for use in learning and development. Typically involves the assimilation of information from existing sources, selection and re-presentation in a form suitable to the intended purpose and audience. Includes design, configuration and testing of learning environments, and use of appropriate current technologies.
The definition and management of the process for deploying and integrating new capabilities into the business in a way that is sensitive to and fully compatible with business operations.
The management of projects, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality.
The application of techniques for monitoring and improvement of quality to any aspect of a function or process. The achievement of, and maintenance of compliance to, national and international standards, as appropriate.
The process of ensuring that the agreed quality standards within an organisation are adhered to and that best practice is promulgated throughout the organisation.
The development, maintenance, control and distribution of quality standards.
The management and control of one or more client service functions, including strategy, support for business development, quality of service and operations.

Typical Work Activities
Assessing processes for their relevance, and assessing the adequacy of tools and equipment;
Reviewing existing data to see if more research and information need to be collated;
Designing, installing and commissioning new production units, monitoring modifications and upgrades, and troubleshooting existing processes;
Applying the principles of mass, momentum, sustainability, customer centricity, problem solving and transfer to service or product design, including conceptual, scheme and detail design;
Conducting process development experiments and preparing reports, flow diagrams and charts;
Managing the cost and time constraints of projects, or selecting, managing and working with sub-contractors;
Supporting the conversion of small-scale processes into commercially viable large-scale operations;
Assuming responsibility for risk assessment, for the health and safety of both company staff and the wider community;
Ensuring the process works at the optimum level, to the right rate and quality of output, in order to meet supply needs;
Making observations and taking measurements directly, as well as collecting and interpreting data from the other technical and operating staff involved;
Assuming responsibility for environmental monitoring and on-going performance of processes;
Ensuring that all aspects of an operation or process meet specified regulations or standards;
working closely with bank operations to monitor and improve the efficiency, output and outcomes;
working closely with other specialists, monitor quality, service, products and outcomes

Job Requirements and Skills
Graduate Qualifications:
Basic Education should include: BA, BEng, BSc, BTec, Numeracy, Social Science or Technology Only from a recognised University REQUIRED.
Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
Experience: Should have 3 - 4 years work experience in blue chip organisation companies of which prospective candidates should have a minimum of 3 years’ experience in the use of Processes is REQUIRED, NYSC is ESSENTIAL.
Certifications and Training Requirements: Relevant Certifications & Training will be considered such as: Six Sigma Green Belt (a must have), ISO, ITIL v3, PMP, BCP, Risk Management or Equivalent would be of ADVANTAGE.
Should have a good concept of overall situation and the spirit of teamwork, and be able to take frequent business trips domestically and abroad.
Should have the following key soft skills; Good interpersonal, persuasion and communication skills, good team and leadership skills, Delivering Powerful Presentations.

Key Skills:
Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
Good Customer Service
Must be able to meet and exceed targets

Application Closing Date
Wednesday, 9th July 2014

Method of Application
Interested and qualified candidates should send CV to:
Required with your submitted CV are the following; your current earning information and your DOB. Your contact details should contain active phone numbers and email addresses. Review your CV every time you make a submission, one CV does not fit all jobs. Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as “My CV or My Resume” cannot be treated.

Please note short listing is based on the requirements in the given job descriptions such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience.

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