Head of Operations Needed in Aquarian Consult Nigeria

The Banking Operations Manager reports to the Chief Executive Officer and he/she is responsible for supporting the Business /front-end function by providing oversight for general back-office banking operations for the institution. As a core member of the team, the Banking Operations Head will be responsible for establishing and managing the Banking Services function, procedures, and controls to deliver the bank's financial services in a way that is risk-reducing, efficient & scalable, customer-service oriented, and in line with the bank's methodologies, delivery channels strategies, and overall business goals.

Job Title: Head of Operations

Job Code: AJ06-001

Requirments
Candidates should have strong business acumen, good analytical skills and an appreciable Finance and Planning capability.

Other Qualification
Excellent Leadership abilities; Quantitative, qualitative and analytical insight; strong written and verbal communication skills; strong client management skills; strong negotiation skills and result orientated.

Qualifications and Experience
First Degree or HND in Banking, Business Administration, Accounting, Finance or other relevant field
Minimum 5 years in banking/finance/microfinance, with at least four years in back office or operational roles – experience of two years or more in a senior management role at the regional or head office level strongly preferred
Proficient in MS-Office Suite especially(Excel),experienced with Core Banking Systems and good understanding of Information System issues and the role of IS in banking operations
Project management qualifications are an advantage
Knowledge of process analysis and mapping is an advantage
Fluency in English is required

Job Description
The Banking Operations Manager reports to the Chief Executive Officer and he/she is responsible for supporting the Business /front-end function by providing oversight for general back-office banking operations for the institution. As a core member of the team, the Banking Operations Head will be responsible for establishing and managing the Banking Services function, procedures, and controls to deliver the bank's financial services in a way that is risk-reducing, efficient & scalable, customer-service oriented, and in line with the bank's methodologies, delivery channels strategies, and overall business goals.

Responsibility
Responsible for the bank’s operations
1) Staff Supervision, discipline and control
2) Cash management
3) Accounts reconciliation
4) Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same
5) Serve as the Operations Lead for the bank's core banking system implementation, aligning system configuration with operational processes and policies
6) Develop and manage a team of well-trained, focused and motivated Banking Services staff
7) Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer / Anti-Money Laundering activities
8) Define and implement new policies and procedures for Banking Services in support of product development / refinement or upon introduction of new technologies and delivery channels
9) Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual improvement of operational systems
10) Safeguard customer data and protect against fraud through management of authorization levels and access rights
11) Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed.

Interested Candidates should send CV and Cover Letter to cv@aquarianconsult.com using the job code as subject of the email





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