Job Opportunity: VMware is Recruiting

VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.
With 2013 revenues of $5.21 billion, VMware has more than 500,000 customers, 55,000 partners, and 14,000+ employees in 50+ locations around the world. At the core of what we do are our employees who deeply value execution, passion, integrity, customers, and community. Want to be part of a compassionate community that thrives on architecting what’s next in IT? Learn more at vmware.com/careers.

Job Title: Technical Account Manager

Job Details
As one of our Technical Account Managers (TAM), you will be responsible for building and maintaining post-sales relationships with VMware's largest and most complex customers. These customers are typically large accounts adopting VMware virtualization software across their data-centers. You will serve as a trusted advisor to ensure successful implementations and as an account manager to ensure that the customers serve as a positive reference and continue their standardization on VMware technology. Additionally, you will become the customer's single point of contact into all of VMware. As such, your technical abilities will be critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise.
The TAM will be working within our Professional Services Organization (PSO).

Responsibilities:
Provide project leadership for the customer's major VMware initiatives (This would include project management and solutions consulting)
Manage cross-functional VMware project teams, which could consist of VMware consultants, engineers, marketing, and support staff
Design and develop innovative solutions to customer requirements using our server and desktop products, with assistance from our internal engineering group and consulting architects as required
Maintain current functional and technical knowledge of the entire VMware product line
Manage and drive competing requests across simultaneous client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer requirements
Help to document best practices in developing and deploying VMware solutions
Function as a front-line technical resource for "best practice" and informal customer questions
Travel is required up to 30 percent of the time, including internationally
The role, responsibilities and geographical focus will change and develop over time along with the company's rapid growth.

Required Skills
BSc, HND, MSc
Demonstrated ability in customer-facing positions, preferably as a professional services consultant
Knowledge of modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
Strong technical skills, specifically in Datacenter platforms, operating systems, desktop deployment, system administration and/or technical architecture
VCP 4 minimum, VCP 5 recommended
Strong analytical skills regarding technical and project management issues
Good understanding of strategic sales process
Strong organizational skills with an ability to manage competing client demands
Fluent in English and French

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