Vacancy at Etisalat

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

 Job Title: Sales Systems Support

Qualification
BA/BSc/HND

Job Field
Engineering / Technical   ICT

Job Summary      
Provides adequate and seamless sales technical support to the sales channels.    
     
Principal Functions      
Liaise with Engineering, IT, Sales, Marketing and Customer Care teams to ensure delivery of seamless sales operations support to the sales channels.
Implement approved improvement initiatives to ensure enhanced performance of the team.
Ensure prompt and efficient resolution of requests, complaints and other issues relating to sales systems and processes escalated from the Regional Sales offices.
Ensure that all sales channels have all required IT applications and systems.
Attend team meetings as required.
Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Sales Projects, Systems & Processes.
Perform any other duties as assigned by the Manager-Sales Projects, Systems & Processes.
             
Experience, Skills & Competencies      
Minimum of 3 to 5 years relevant work experience
   
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