Current Job at Smile Communications

Smile Communications - Vacancies exist in a foremost Telecommunications company located in the heart of Victoria - Island, Lagos.

Job Title: Head of Indirect Sales


Job Field
Administration, Secretarial, Sales, Marketing

Job Summary
This role will be responsible for the development and execution of the Company’s short term and long term indirect distribution and sales channel business strategy. The role will be charged with the identification, on-boarding and management of strategic distribution partners, resellers etc. with the aim of extending Smile’s distribution reach into existing and new markets and delivering enhanced revenue opportunities.

Duties and Responsibilities
Provide leadership, direction and development to all aspects of the company’s indirect distribution and sales channels
Implement indirect distribution and sales channel strategies, and accurately and proactively manage sales forecasts. Deliver the sales targets set for the company’s indirect channels customers, revenues, costs of sales
Work with relevant functions to identify and recruit indirect sales partners within the company’s coverage areas. Define appropriate remuneration structures and frameworks commissions, performance bonus, incentives to drive the company’s indirect distribution and sales partners and deliver the set sales targets
Manage assigned indirect sales resources and their performance to ensure they are appropriately utilized and meet assigned sales and growth targets
Monitor and analyze indirect channel sales volumes, pipeline activity and competitive activity and develop plans to beat the set targets. Monitor and manage product line sales activity across the channels to ensure it meets the company’s standards/ parameters
Contribute to the development of sales campaigns and collateral material and how it can be applied across the indirect sales channels
Ensure superior customer service in line with the company’s brand promise throughout all the company’s indirect distribution and sales channels
Co-ordinate with other functions to efficiently and effectively execute indirect sales channel development and management. Ensure goals and plans are effectively communicated, understood and applied
Coordinate activities of planning, recruitment, training and sales support for indirect sales channel partners
Provide any other ad hoc duties assigned to you from time to time by the Head of Distribution & Sales or any other person appointed by the Company for this purpose

Key Performance Indicators
OPCO indirect distribution and sales channels KPIs: acquisitions customer gross and net adds, revenues and costs of sales
Optimal Smile indirect sales channel presence throughout Smile’s coverage area
Effective and efficient logistics network
Effective management of key local indirect sales partners
Superior level of customer services in line with the Smile brand promise
Efficient allocation of resources, support and training

Education and Experience
Degree in Business, Marketing, Sales or other business related degree
10 years experience in Sales and Distribution with minimum of 5 years in the telecom or FMCG industry
Operational sales experience indirect sales channels, distribution, logistics and marketing is a plus

Skills and Competencies
Strong sales and distribution background
Strong leadership, communication and project management skills
Strong organizational skills with superior attention to detail
Excellent analytical and problem solving skills with process focus/mindset
Proven ability to manage multiple priorities simultaneously.

Qualified Persons should send CV and Application to

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