GE Latest Job (Sales & Customer Services Manager)

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Job Title: Sales & Customer Service Manager - Oil & Gas

Location 
Lagos

Job Field
Engineering, Technical, Oil and Gas, Energy

Purpose   
This role will be responsible for identifying, positioning and leading efforts to develop the customer portfolio, forecasting and planning opportunities, managing orders, closing sales and securing contribution margin targets for the Downhole Technology DT portfolio of GE Oil & Gas, within the Sub-Sahara region.

Essential Responsibilities
Establish a plan for SSA to support existing customers and grow the customer portfolio by developing leads and new opportunities
Develop and maintain a strong network with key individuals within the customer’s organization and leverage to anticipate customer’s needs as well as accurately forecast sales on a monthly, quarterly and annual basis.
As a coach, accelerate the onboarding and development of a Downhole Technology services business in the region.
Provide technical support and guidance to clients to help them select the appropriate technology that can provide the desired services within the operating specifications
Monitor the market and evaluate competition and customer specific strategic and operational factors to support business decisions
Drive appropriate processes and rigour to ensure that the opportunity pipeline is up to date and accurate in the sales funnel
Ensure a review rhythm around closure of the assigned geographical region key deals.
Coach the local services team to ensure quality and availability of services.
Build and deliver a plan to improve our customer service experience
Comply with Company Safety policies and procedures and continuously promote and satisfy all Environmental Health and Safety requirements
Ensure that all business matters are conducted with the highest integrity and in full compliance with GE Oil & Gas policy

Qualifications
Technical Bachelor’s degree from an accredited university. Minimum of 10 years relevant experience in Sales in the Oil & Gas industry
Demonstrated track record of sales, business development growth in Sub-Saharan Africa
Proven Wire line industry experience, with a Cased Hole and Open Hole Logging focus.
Willingness and ability to travel 40% time across Sub Saharan Africa
Experience in running Sondex Cased Hole Logging tools with knowledge of Formation Evaluation and Production Logging Interpretation.
Must be a self-starter who is driven to completion of sales orders and project execution.

Additional Eligibility Qualifications
Strong customer mind-set.
High integrity.
Driven and competitive.
Strong commercial management skills.
Business acumen.
Strong oral and written communication skills.
Process orientation and mind-set.
Ability to prioritize multi-faceted, fast paced job tasks.
Strong interpersonal skills.

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