Shoregate Hotels (Front Office Supervisor)

Company Description
Shoregate Hotels A reputable hotel in Nigeria, requires the service of:

Job Title: Front Office Supervisor

Job Description
As a front office supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.
You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
Duties and Responsibilities
Ensure Outstanding customer care at all times.
Maintains a friendly, cheerful and courteous demeanour at all times.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

Job Qualification

Job Location

Job Experience
2-3 Years 

Method of Application

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