Human Capacity Development Consultants-HCDC Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results.
We build organisations to achieve optimum performance by developing their human capacity to peak productivity levels. We are committed to excellence, service & integrity.
Job Title: Store Supervisor
Partners with management to set sales goals and targets. Ensures team understands connection between store financial success and bonus programs.
Leads, promotes and coaches selling and cultivates an inspired selling culture with associates.
Maximizes sales opportunities by leveraging the sales capabilities of associates by using current selling techniques and company programs
Accountable for the prevention and resolution of customer issues by ensuring a high level of customer service is provided by associates
Accountable for services operations and takes on additional responsibilities in the absence of manager
Participates in the recruitment, hiring and onboarding processes for the services departments
Accountable for training and coaching operatives in all aspects of services and customer engagement
Partners with management to execute Performance Development Reviews (PDR’s) in a timely manner, ensures action plans are in place and follows up on development of operatives.
Achieves Customers goals and objectives by effectively managing and directing retail personnel, conducting store audits and effectively executing all retail projects
Establishes and maintains trade and Customer relationships by increasing brand representation and effectiveness
Responsible for counting the safe, preparing and making daily bank deposits, completing, paperwork and keypunching cashier totals on a daily basis.
Maintains and sustains an efficient filing system for all relevant paperwork in line with company standards.
Accountable to maintain the day to day operation of the Cash on Delivery process including reporting, transactions, payments and collections as per company policy
BA, BSc, HND
Procurement, Store Keeper
Method of Application