Job Vacancy at Nairtime Ltd

Company Description
Nairtime is a recognized force in the Mobile Financial Services space, a part of Channel IT Group which is a leading company in Network Infrastructure, Network Management and Value Added Services for the Mobile Telecommunication industry.

Job Title: Senior Key Account Manager

Job Description
Establish productive and professional long-term relationships with stakeholders at all levels
Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
Optimize service performance from a financial point of view
Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
Monitor the market and competitor activities
Regular reporting on sales activities, opportunities, threats, project progress etc.
Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
Drive solutions-orientated efforts that address the customer situation
Achieve assigned service performance targets from SLA and financial perspectives
Achieve sales targets for new business (cross-selling opportunities)
On-time payment collection
Complete strategic account plans
Active member of integration project team and ensure on-time service launches
Maintain high customer satisfaction ratings

Arrange meetings between CXO level account personnel and the company’s management

Job Qualification

Job Experience
5 years

Job Location 

Job Category
Sales, Marketing

Method of Application

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