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Job Title: Account Onboarding & CDD Specialist
Perform client on boarding processes primarily related to account opening AO and CDD
Be the librarian & soft copy custodian for AO and CDD related documents
Identify and escalate blockages in the on-boarding process
Follow-up and collect documents from client depending on client sensitivities ensuring the “Once to Client” rule is adhered to as much as is practical
Ensure documentation “completeness” i.e. that all documents required for AO or CDD/ GIC have been obtained and all required fields in AO form are filled in
Scan, upload and correctly tag the documents per global documentation standards
Initiate and track CASA Account opening with identified account opening partners
Ensure handover of physical documentation for archival as per local requirements
Inform product partners on completion of CDD to commence downstream implementation of facilities & accounts, track progress/ completion and report status to interested parties.
Support GIC/ network account opening related process as appropriate
Track TAT on E2E client on boarding process, identify blockages/ hotspots and timely escalations
BA, BSc, HND, MBA, MSc, MA
Method of Application
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