White Soul Motors Limited (IT Technical Support Officer)

Company Description
White Soul Motors Limited, incorporated in 1996 is a leading importer, distributor and marketer of various brands of brand new and very clean foreign used vehicles.
Job Title: IT Technical Support Officer

Job Description
IT Technical Support Officer is responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff through a series of actions, by training to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users' accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion, or referral to third parties, if appropriate
Prioritizing and managing many open cases at one time;
Rapidly establishing a good working relationship with staff and other professionals, e.g., software developers;
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.

Job Qualification

Job Location 

Job Category
Engineering, Technical, ICT, Computer

Method of Application
Qualified Candidates should forward CV and Application to career@whitesoulmotors.com

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