Audacious Business Concepts Limited is Nigeria's fastest growing fashion retail organization. The company retails female apparel casual, business Casual, business to the discerning woman. Audacious currently has eight outlets in different locations in Nigeria and plans to add more before the end of year 2016. We are very conscious of the importance of a convenient shopping experience for our clientele, this is why all our outlets are in the prime malls in the country.
Job Title: Call Centre Consultant
The Contact Center Consultant is responsible for answering inbound calls to assist customer and potential customer inquiries.
This person will have a comprehensive understanding and knowledge of the firm’s procedures, products and services, and will demonstrate proper telephone etiquette and a high level of engagement and commitment to call quality.
Answer all incoming calls with a pleasant, professional voice and good listening skills
Inform existing and prospective members of current promotions and new or updated products
Cultivate relationships with departments and branches to develop a team atmosphere within the organization
Perform additional duties as assigned.
BA, BSc, HND
Method of Application