The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Job Title: IT Support Officer
Maintain and support the BHCs IT platform including both Software and Hardware
Liaise with the UK IT Helpdesk teams and other third parties to assist in resolving problems.
Operate as the BHC Abuja IT Team Leader and directly line manage all Deputy IT Support Officers (DITSO’s).
Provide a focal point for users IT related queries.
Monitor the IT shared mailbox to ensure all problems are resolved in a timely fashion and to the IT teams SLA’s.
Help ensure the security of IT systems and report any potential breaches of security.
Support and maintain support and maintain a variety of services to include VOIP telephony, data and video conferencing services
Support the BHC Unclassified Internet and its infrastructure.
Assist with provision and support of BHC supplied mobile phones, wireless network and wireless devices
Ensure established processes for IT support are followed at all times.
BA, BSc, HND
Engineering, Technical, ICT, Computer , Graduates
Method of Application
27 April 2016
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