Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services
Job Title: Transaction Svs. Team Lead
The role has responsibility to ensure that documentation for account opening and mandate changes comply with the KYC processes and Anti-Money laundering drive in line with local regulatory, US Laws and Citi’s policies. The role is also responsible for ensuring accurate updates and processing of customer information on our systems (account opening / system maintenances and other updates, tracking of deferrals, outstanding documentation and safe keeping of account documents by maintaining tight oversight on the activities of the offshore processing teams.
Ensure prompt service delivery in ASU, as the first point of contact with customers' files after being marketed by the RM's.
Meticulously verify signatures and approve documents/financial instruments with given mandates for other banks. Ensure that Citibank mandates with other Banks and CBN is kept up to date.
Back up for the Documentation and Account Services Unit Head
Monitor and ensure transactions are processed in full compliance with applicable regulatory guidelines, laws of Nigeria and/or the United States of America, Citigroup corporate policy, local procedures and international conventions
Qualitative management of TCS processes e.g. monitoring volumes, TAT, error tracking, ensuring EOD reports are presented accurately, ensuring that next day reviews are done, resolving exceptions/
responding to their queries etc.
Ensure all Account Opening documents conform to the Citigroup policy and CBN minimum account opening requirements.
Ensure that all account-opening deferrals are properly approved, updated and follow-up at the right time and tracked to resolution.
HND, BSc, BA
Method of Application