Jumia (Fraud Analyst)

Company Description
Jumia is part of Africa Internet Group, a leading global incubator of startups specialized in e-commerce. Africa Internet Group is Africa's leading internet firm, with already over 3,000 employees in over 20 African countries and huge successes such as Jumia

Job Title: Fraud Analyst

Job Description
Proactively identify fraud trends that may impact business goals and targets.

Research internal and external data to identify risky behavior and create strategies to minimize fraud.

Optimize systems to achieve optimal acceptance rate while keeping fraud loss to a minimum.

Develop and maintain machine learning models to detect fraud.

Act as fraud subject matter expert towards other departments such as marketing and product development.

Lead a regional team of senior fraud analysts.

Ensure operational processes are adequate, documented and enforced e.g. fraud monitoring, dispute management, KYC, charge backs and protection policies.

Conduct or coordinate investigations on suspected fraudulent activities and provide recommendations to management and/or respective law enforcement agencies.

Report periodically to management in a clear and concise manner.

Ensure necessary records and databases are maintained for regulatory, research and reporting purposes.

In order to succeed in the role, you should ideally possess the following skills:
Problem-solving, positive and constructive attitude is a must.

Comfort in dealing with uncertainty and operating in a fast-growing, entrepreneurial environment.

Significant knowledge and experience in e-commerce fraud, credit card fraud, account take-over.

Proficiency in fraud detection technologies and tools e.g. scoring mechanisms, rules engines.

Advanced data mining knowledge and usage of tools e.g. SQL, R, SAS, Excel.

Proficiency in machine learning algorithms and technologies.

Strong analytical acumen, comfortable gathering data from various sources, generating and evaluating insights.

Excellent written and verbal communication in English and at least one local language.

Knowledge of KYC processes and credit risks associated with merchant acquisition is a plus.

Knowledge of banking and credit card regulations is a plus.

Job Qualification

Job Experience
5 Years 

Job Category
Intelligence, Security

Method of Application

Closing Date
Not Stated

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