Job Title: Business Development Lead
BA, BSc, HND
As a Telesales, Customer Service Agent, you will put customers at the center of your day, helping our customers with a range of products.
We will make sure you are fully trained on everything we have to offer, so you can help our customers find the products that are right for them and can explain their various features and benefits.
You'll need to be flexible with your working hours.
Building relationships, giving straightforward help, going above and beyond our customers’ expectations are all essential parts of a great service.
You will be a true people-person, able to talk to customers in a friendly and welcoming way and can bring the attention to details
Please note that this is an entry level position.
Advising present or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls.
Working towards and achieving stretching personal and team objectives
Identifying how we can best help customers.
Processing customer orders and up-selling products based on identified customer needs.
Maintaining quality service by following organization standards.
Contributing to team effort by accomplishing related results as needed
Being the first point of contact for customers
Computer Skills - MS office packages
Ability to work as part of a team
Self-motivated, delivers quality work and is proactive
Result driven as this is a high-performance, output environment
Ability to work to targets
Ability to self-manage and self-motivate- must be a self-starter
Min. Qualification: Bachelors in any field (minimum 2:2)
Min. Years of Experience: 0 - 2 years
Fast and accurate in typing at least 39 words per minute
Dynamic and enthusiastic person with good written and verbal communication skills
Persuasion and Influencing skills, strong negotiating skills
Good work organization, time management skills and ability to work under pressure
Ability to work quickly, methodically and accurately
Sound interpersonal skills
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
A unique experience in launching and scaling new internet concepts within Nigeria
Becoming a part of a highly professional and dynamic team working around Nigeria
A unique experience at working with the best brains and sharpest minds within Nigeria