Tuesday, 5 July 2016

First Bank of Nigeria Insurance (Relationship Officer - Port Harcourt)

First Bank of Nigeria Insurance is a limited liability company licensed to transact Insurance businesses in Nigeria. The Company is jointly owned by FBN Holdings Plc (65%) and the Sanlam Group, one of the largest financial institutions in South Africa (35%) and it officially commenced operations on the 1st September 2010.  First Bank of Nigeria Insurance is recruiting to fill the position below:


Job Title: Relationship Officer

Location: Port Harcourt
   
Job details
Responsibilities:

  • Maintain detailed knowledge of new and existing products by liaising with colleagues;
  • Develop and maintain good working relationships with clients, primarily insurance brokers and insurance representatives of different corporate clients;
  • Present new products and promote them through regular visits and frequent communication with existing clients, prospects and insurance brokers;
  • Increase the profitability of the company by cross selling FBN InsuranceĆ¢€™s products and service to existing clients. 
  • Document and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;
  • Ensure compliance with Insurance regulatory institutions; 
  • Deliver good customer service by responding swiftly to queries and concerns from clients.
  • Ensure that target set in terms of gross premium, premium collected, customer acquisition and repeat businesses from existing accounts.
  • Assist in the preparation of annual sales plans and strategies to enable the team achieve targeted growth objectives.
  • Maintain adequate records of all business performance management data.
  • Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
  • Join the Relationship Manager to attend client engagements to present the company product and services offerings thereby increasing the brand awareness and customer base.

Academic Qualification and Work Experience:

  • Minimum of First Degree in any discipline
  • Relevant professional certification will be an advantage
  • 2-4 years experience preferably in customer service or Insurance

Technical Competencies/Knowledge

  • Knowledge of Insurance Products/Services.
  • Knowledge of FBN Insurance Policies and Procedures

Technical Competencies/Skills

  • Selling Skills.
  • Negotiation Skills
  • Presentation Skills  
  • Planning & Organizing
  • Business Writing Skills

Competencies/Behavioral Abilities

  • Attention to details
  • Customer Focus
  • Discretion & Confidentiality
  • Result Oriented
  • Influencing Skills
  • Probing Skills

Closing Date
2016-07-11

APPLY HERE

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