Thursday, 4 August 2016

Urgent: Customer Support Representatives at Zoto Nigeria

Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.


Job Title: Customer Support Representative (Contract Staff) 

Location: Lagos

Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Prepare and distribute customer activity reports
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions

Closing Date
5th August, 2016 .

How to Apply
Interested and qualified candidates should submit their Application and CV's to: careers@zoto.com.ng

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