Friday, 14 October 2016

Clinical Specialist at Medtronic

Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.



Job Title: Clinical Specialist

Description 
  • To assist in achieving sales revenue and market share targets by assisting sales reps with customer service and support.
  • To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.

  Responsibilities

  • Provide technical backup at follow-ups, clinics, Pre-discharge and implants as required
  • Support sales reps with inventory control, Documentation, including the expedited delivery of stock to customers as needed.
  • Support sales reps’ account sales strategies through regular contact with key specialists and technical staff. 
  • Support clinical study activities. 
  • Gather market intelligence on customer and competitor activity and communicate to sales reps and sales manager. 
  • Ensure the highest level of product knowledge is attained and maintained. 
  • Ensure a thorough understanding of and adherence to any corporate or government compliance issue. 
  • Ensure a safe working environment in accordance with the relevant Occupational Health and Safety legislation. 
  • Manage CRDM Programmer including software update, replacement and place order if require. 
  • Manage Patient information such as Patient card preparation, distribution, and traceability

 Attributes:

  • Excellent communication and interpersonal skills.  
  • Excellent verbal communicator and presenter 
Customer focused:

  • Understands and delivers excellent customer service 
  • Professional presentation / presence. 
  • Enjoys interacting and participating in a team environment.  
  • Can work autonomously. 
  • Self motivated and positive 
  • Outgoing, confident and friendly 
  • “Can do” attitude 
  • Demonstrated understanding of the function and purpose of pacing products and operates as a technical support expert 
Manages time effectively:

  • Well organized, able to set and reset priorities 
  • Willingness and ability to learn complex technical information 
  • Technically & clinically astute 
  • Computer literacy including sound knowledge of the MS Office suite of software.

Qualifications

  • Bachelor degree in  Nurses/Medical field/Science related is preferred
  • Experience in Clinical Specialist is advantage.
Others:

  • Willing to work after office hours/weekends
  • Able to work and stand in operating room during surgery procedures.
  • Able to drive with license.


Location: Lagos

APPLY HERE

0 comments:

Post a Comment