Thursday, 24 November 2016

Channel Account Manager at EarthStream Nigeria

EarthStream is passionately driven to make a difference to clients by providing outstanding client service. We understand that markets and environments change constantly that require our clients to rely on our intelligent, consultative and adaptive approach as a preferred recruiting firm. We provide our clients with the talent to enhance their skills capability needed to drive their business forward into the next generation of technology.

Job Title: Channel Account Manager

Description

  • Deliver weekly, monthly, quarterly and annual revenue performance in line with business expectations and ensuring that our customer received an exceptional experience.
  • Ensuring achievement of revenue targets and consistently performing against KPIs and Departmental Standards
  • Ensure Business Partners are aware of all new product releases, offers and incentives, marketing materials and any relevant issues from the wider market place.
  • Work with our Business Partners to accurately record, update and forecast all sales pipeline and opportunities to a high standard, in line with the sales methodology.
  • Proactively encouraging growth and development within a defined base of customers
  • Attend new business appointments.
  • Promote the portfolio of products to potential customers.
  • Generate new business referrals.
  • Follow the company’s defined best practice in relation to sales and customer contact.
  • Liaise with Business Partners and complete handovers in relation to new business.
  • Maintain a strong understanding of third party solutions.
  • Ensure that accurate forecasting and effective pipeline management is delivered.
  • Ensure Business Partners are aware of all new product releases, offers and incentives, marketing materials and any relevant issues from the wider market place.
  • Take responsibility for maintaining their own product and procedural knowledge
  • Provide sales support to both internal and external customers.
  • Ensure that feedback is relayed to Channel Sales Manager should any of the standards or procedures require change due to system or business requirements.
  • Any other duties as instructed by the Channel Sales Manager within the parameters of the role.
  • Maximise all cross sell opportunities
  • Maximise sales conversion ratios in line with business expectations.
  • Support Channel Sales Manager (Indirect) to deliver initiatives outlined in our annual business plan.
  • Maintain and Develop close working relationships with other key internal stakeholders.
  • To provide accurate pricing and information across the range of products.
  • Manage partners in line with GPP 

Requirements

  • Minimum of 8 years business experience or relevant/similar degree
  • Strong understanding and proven direct mid-market sales.
  • Results orientated, highly organised and driven to succeed.
  • Strong customer focus and high level customer service ethics.
  • Highly autonomous with the ability to work on own initiative.
  • Able to confidently articulate complex business solutions.
Location: Nigeria



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