Monday, 28 November 2016

General Manager at a Luxury Hotel

A luxury hotel in Victoria Island. Lagos Nigeria is recuiting to fill the position below

Job Title: Hotel General Manager

Description

  • From time to time, you will have direct contact with guests and will also have regular meetings with heads of department to coordinate and monitor the progress of business strategies.
  • You will be much more hands-on and involved in the day-to-day running of the hotel.

Responsibilities

  • Planning and organising accommodation, catering and other hotel services;
  • Promoting and marketing the business;
  • Managing budgets and financial plans as well as controlling expenditure;
  • Maintaining statistical and financial records;
  • Setting and achieving sales and profit targets;
  • Analysing sales figures and devising marketing and revenue management strategies;
  • Recruiting, training and monitoring staff;
  • Planning work schedules for individuals and teams;
  • Meeting and greeting customers;
  • Dealing with customer complaints and comments;
  • Addressing problems and troubleshooting;
  • Ensuring events and conferences run smoothly;
  • Supervising maintenance, supplies, renovations and furnishings;
  • Dealing with contractors and suppliers;
  • Ensuring security is effective;
  • Carrying out inspections of property and services;
  • ensuring compliance with licensing laws, health and safety and other statutory regulations.

Location: Lagos 



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