Monday, 28 November 2016

Microsoft (Technical Account Manager)

Microsoft - Nobody does technology and service delivery quite like us. We’ve developed an unrivalled portfolio of software, services and devices that help businesses do business – bigger, better, faster and smarter. Whatever our customers’ objectives, be it improving end-user experience, business evolution, increased security or saving time and money – our Technical Account Managers are equipped with the resources, passion and commercial insight to help achieve them.

Job Title: Technical Account Manager

Requirements 
We require all candidates to have proven experience in the areas below: -

  • Service delivery Planning and Management 
  • Customer satisfaction at C level 
  • Project Management 
  • Operations Consulting 
  • Commercial awareness
  •  Building business relationships in the support and/or consultancy professions 

Responsibilities 

  • Inspire confidence and build robust working relationships with our customers 
  • Align our services and solutions to their business challenges and increasing the value of our partnership 
  • Are able to engage with customers on the business transformational capabilities of our offerings and products such as O365, Azure, Windows 10 and Surface 
  • Can work collaboratively across Microsoft to makes things happen, embrace responsibility and thrive on taking the initiative 
  • Love the challenge of bringing clarity and vision where there is uncertainty too – acting as a catalyst for change both with your team and your clients 
  • Naturally enjoy problem solving, you take pressure in your stride, accept feedback and know how to manage expectations 
  • Possess sound judgement, customer focus and the ability to work in a performance-driven environment are all essential 

Location: Lagos 



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