Receptionist needed at North West Advertising Group

North West Advertising Group is a marketing and communication Network Company, and we currently recruiting for the position below in our Lagos office:

Job Title: Receptionist

Descriptions

  • Providing follow up action on clients feedback and managing requests for compensation, where appropriate
  • Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action.
  • Recording customers feedback details in the Customer Relations Management System for producing management reports
  • Recognizing possible customer relation cases and, where necessary, keeping records or arranging proactive service recovery

Qualifications

  • The ideal candidate will be a confident and diplomatic communicator, with a positive, customer-oriented mind set.
  • A Diploma/Degree in English Language, Social Science or the Arts
  • Possess a minimum of one year experience
  • Ability to maintain and build internal, external contacts
  • A proficient knowledge of IT and media activities
  • The ability to manage and prioritize a varied workload effectively as well as the capacity to work under pressure

Remuneration

  • #80,000 - #10,0000

Location: Lagos

Closing Date
30th January, 2017.

How to Apply
Interested and qualified candidates should forward their CV's to: recruit@norwestadvgroup.com


Comments