Room Attendant at Lilygate Hotel

Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four star hotel with 74 rooms including 6 suites and a full range of facilities. We are recruiting to fill the position below:

Job Title: Room Attendant / Room Steward

Description

  • Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor.
  • Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.

Responsibilities

  • Enters and prepares the room for cleaning.
  • Makes bed.
  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Cleans the closet.
  • Vacuums and racks the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
  • Cleans guest bathroom/bed room/floor corridor.
  • Responsible for replenishment of guest complimentary water.
  • Responsible for the cleanliness and maintance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.

Requirements

  • Physical mobility and stamina required,
  • Ability to follow instruction,
  • Detail-oriented,
  • Professional attitude is required,
  • Ability to work independently.
  • A secondary school diploma is preferred, Physical mobility and stamina required,
  • Ability to follow instruction,
  • Detail-oriented,
  • Professional attitude is required,
  • Ability to work independently.
  • Previous hotel-related experience desired.

Location: Lagos

Closing Date
13th January, 2017.

How to Apply
Interested and qualified candidates should send their Application letters and CV's to: kehinde.badmus@lilygatelagos.com

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