Shelter Senior Officer at Mercy Corps Nigeria

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within now, and for the future.  Mercy Corps has worked in Nigeria since 2012, focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

Job Title: Shelter Senior Officer 


  • The Shelter Senior Officer is main focal point of the shelter team and works under the supervision of the Deputy Team leader to ensure adherence support to project and ensure its activities are implemented on the project.


  • Supervise the Mercy Corps shelter team and ensure they are implementing program activities within the set timeline and are delivering according to the work plan.
  • Build the capacity of the shelter team members with special focus to more senior positions, in program management
  • Monitor all shelter program activities, including the planning and execution of any required evaluations, to ensure that accurate and timely information is available.
  • Supervise construction works and administer works execution as per contractual provisions and design specifications.
  • Collect and share data according to evolving needs.
  • Develop documents on Shelter/NFI best practices, through capacity mapping and gaps identification.
  • Quickly report potential delays and/or cost overruns that can either be prevented or mitigated and recommend remedial actions for management approval.
  • Prepare project/contracts related documentation such as periodic progress reports, site monitoring reports, stake holder meeting minutes, engineer’s instructions and variation orders, contractor’s bills review reports, certifications etc
  • Preparation of payment certificates and work progress records for finance and compliance purposes.
  • Work closely with contractors in the field with provision of technical support and guidance.
  • Ensure that items procured meet specifications of the end-user while adhering to donor and Mercy Corps procurement guidelines.
  • Develop and maintain working relationships and coordinate with relevant international and local agencies active in the shelter working group and related coordination platforms.
  • Regularly monitor program sites in order to ensure that shelter programs are adapted to local needs, provide quality control assurance, and conduct regular audits of program activities.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission
  • Any other duties as assigned

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


  • 4 years’ experience implementing shelter programs/ activities
  • BA/S in Engineering or other relevant field.
  • Experience with emergency shelter programs including those using cash-for-work modalities.
  • Excellent organizational and program management skills and the ability to anticipate program needs.
  • Ability to effectively represent the organization and its interests to a diverse range of stakeholders, including local and international government officials, local civil society organizations, donors, other international organizations, the media and the community.
  • Demonstrated proficiency with MS Office software (especially Word, Excel)
  • Ability to analyze databases resulting from surveys
  • Excellent oral and written English and Hausa skills required, with Kanuri or other local languages skills a bonus.
  • Proven experience in working in insecure environments and through remote management.

Success Factors

  • The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
  • S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • In particular, the successful candidate will be willing to travel to locations such as Dikwa and Ngala according to the needs of the Mercy Corps program. This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Location: Maiduguri – Borno State

Closing Date
6th January, 2017.

How To Apply
Interested and qualified candidates are encouraged to submit their CV's and Cover Letter in one document, addressing the position requirements to:


Drop off application in a sealed envelope with the position boldly written to:
Mercy Corps Nigeria
Plot 119, NUJ Street,
New GRA Bama Road,
Borno State.

  • All applications must include the position title in the subject line and not more than 4 pages.
  • Only short-listed candidates will be contacted.
  • We are an equal opportunity organization and we strongly encourage women to apply for this position


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