Client Service Executive at Teclab Management Services Limited

Teclab Management Services Limited, is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.

Job Title: Client Service Executive

Description

  • Establish and cultivate relationships with a company’s clients.
  • Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
  • Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
  • Interface with clients frequently and maintain an excellent relationship with them
  • Oversee and coordinate client escalated operational issues
  • Manage and oversee effective dissemination of client information to operations teams
  • Timely flagging of issues to management
  • Update database

Qualifications

  • Minimum of B.Sc in Humanities or related courses. A Master's Degree would be and added advantage
  • Bachelor's Degree in related field, Three to five years' related experience, or Equivalent combination of education and experience.

Skills

  • Good listening skills
  • Good people skills
  • Strong customer service and interpersonal communication skills.
  • Solid verbal and written communication skills.
  • Time Management.
  • Detail oriented.
  • Ability to communicate with confidence.
  • Knowledge of all companies’ products and services.
  • Strategic and innovative thinker with proven ability to communicate a vision and drive results.
  • Demonstrated management, organizational and interpersonal skills.
  • Ability to solve problems and execute on initiatives.
  • Ability to work collaboratively internally and externally.
  • Self-assured and results oriented.
  • Demonstrated ability to assess business needs, design and implement programs and evaluate results.

Location: Lagos

Closing Date
7th March, 2017.

How to Apply
Interested and qualified candidates should send their CV's to: hr@teclab-ng.com


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