Customer Service Representative at Red Star Express Plc

Red Star Express Plc, a licensee of FedEx Corporation is a leading logistics solution provider with offices in over 160 locations in Nigeria. Red Star Express offers a wide range of career options ranging from Sales, Marketing, Information Technology, Management, Customer Services etc. We are an equal opportunity employer for all part-time and full-time positions. In addition, we have longstanding tradition of promotion within to encourage our people to develop and grow within the company.

Job Title: Customer Service Representative

Job ID: CS2017

Description

  • The Job Holder will perform activities required of a Customer Service Representative.

Responsibilities 

  • Identify and assess customers needs to achieve satisfaction
  • Front Desk Administration
  • Provide relevant information on products and services.
  • Generate sales leads
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Qualifications

  • B.Sc/HND in any field.
  • Max of 30 years old.
  • Must have at least 3 years relevant work experience in a call center or retail sales etc.
  • Must be willing to work anywhere in the Country.
  • Multilingual ability will be an added advantage.
  • Excellent oral and written skills.

Location: Lagos

Closing Date
15th February, 2017.



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