ERP Application Specialist at eHealth Africa (eHA)

eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA's technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

Job Title: ERP Application Specialist

Description
  • The ERP Support Specialist will work in a support role with Enterprise Resource Planning (ERP) systems users at all levels throughout the organization and its partners. 
  • The position will be thoroughly knowledgeable about all aspects of the ERP systems software and related database schema. 
  • Will design, develop, test, deploy and maintain data processing solutions to enhance the ERP systems.
Responsibilities
  • Perform as a member of an application support team for ERP systems users throughout the organization and its partners.
  • Work with ERP systems users and management to determine appropriate system configuration and setup.
  • Manage ERP systems users with data conversion.
  • Conduct testing of new releases of ERP systems prior to use in a production environment.
  • Create documentation and procedures guidelines for ERP systems users.
  • Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
  • Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes.
  • Work as a Systems Analyst with knowledgeable persons throughout the Agency and its partners to help define user needs and develop data processing solutions.
  • Analyze and troubleshoot ERP system issues reported by end users.
  • Design, develop and maintain reports used by technical staff and ERP systems users.
  • This requires thorough understanding of the Click Drag and Drill reporting tool and the VB Script Language).
  • Demonstrates cultural competence and behaviors consistent with the core values, vision, and mission of eHealth Africa.
  • Other duties as assigned.
Requirements
  • Necessary skills include; organization, effective oral and written communication, strong interpersonal, above average math, problem solving, analytical and being proficient with standard industry productivity tools such as Microsoft Word, Excel, and PowerPoint.
  • Knowledge of ERP security subsystem.
  • Knowledge of ERP security subsystem.
  • Knowledge of Sage Evolution.
  • Participates in and promotes a positive, supportive, cooperative team environment.
  • Adheres to eHealth Africa Code of Conduct, applicable policies & procedures, as well as ethical standards of the field.
Qualifications
  • Bachelor's degree in Computer Science, Management Information Systems or related field, is required. Master's degree is a plus.
  • 5 years experience working in ERP Implementation projects. Experience with Sage ERP is a plus.
  • Proven experience in project design, process integration and implementation.
  • Ability to successfully manage multiple assignments independently.
  • Creativity and problem-solving skills.
  • Ability to work under pressure, and manage significant travel to insecure environments.
  • Proven ability to work with diverse and large teams and to foster a positive working environment with local and international stakeholders
  • Demonstrated capacity to effectively communicate via writing, public speaking and interpersonal interactions.
  • Good learning ability. Action oriented and resilient in a fast-paced environment
Certifications and Licenses
  • Project Management (PMI) Certification such as Prince2, MSP, APMP is preferred.
Language Ability
  • English is the spoken and written language.
  • Ability to read, analyse, proof and edit documents, and interpret general business periodicals, professional journals, or government regulations.
  • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
Location: Kano

Closing Date
Not Specified.

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