Wednesday, 15 March 2017

Front Desk Officer at Knowledgeware Technologies Limited

Knowledgeware Technologies Limited is an Educational Service Provider based in Lagos (Nigeria) that specialises mainly in Computer Based Testing (CBT), e-registration and application, e-recruitment services, IT Training and Certifications and other related e-learning services.


Job Title: Female Front Desk Officer

Responsibilities

  • To serve as the Organisation's first point of contact for visiting customers or clients.
  • To assist in the entry of data on various electronic registration and application platforms provided by the organisation or through a third party. This includes but not limited to JAMB, WAEC, NECO, NABTEB, Nigerian Army, Navy, Police & Airforce, Vehicle License Application and renewal etc.
  • To provide customers with useful and insightful information about the company's products and services.
  • To make or process payments for customers' desired services across various electronic payment platforms (Paga, Quickteller etc.)
  • Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises
  • Carry out other office administrative tasks as directed by the management of the Organization.

Requirements

  • HND/B.Sc in any Social Science discipline/Art (Mass Communication, Sociology, Business Administration etc.)
  • Minimum of Second Class (Lower Division) or Upper Credit
  • Applicants must be welcoming and polite to colleagues and all visiting customers.
  • Possess a good verbal and written communication skills.
  • Applicant must be attentive to details.
  • Must be conversant with the application processes in various Examination bodies, Organisations and Institutions in Nigeria including JAMB, WAEC, NECO, NABTEB, Nigeria Army, Nigeria Police Force, Nigerian Airforce etc.
  • Applicant must be accountable and of worthy character
  • Must possess a good understanding of various electronic payment platforms in Nigeria such as Paga, Quickteller etc.
  • Excellent Organisational and Multi-tasking abilities
  • Smart and Proactive
  • Proficient in Microsoft office packages

Location: Lagos

Closing Date
29th March, 2017.

Method of Application
Interested and qualified candidates should send their CV's to: recruitment@knowledgeware.com.ng with the subject "Front Desk Officer”


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