Graduate Front Desk Officers at Sahara Group Limited

Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.


Job Title: Front Desk Officer

Responsibilities 

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers/clients or the public.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.
  • Keep a current record of staff members' whereabouts and availability.
  • Schedule space or equipment for special programs and prepare lists of participants.
  • Taking messages and relaying them to the relevant department/companies.
  • Administration of meeting rooms
  • Adhoc duties as advised.

Requirements

  • First Degree from a reputable University
  • Minimum of 1- 2 years cognate working experience (Post NYSC) in a similar role within a corporate Organization.

Skills:

  • Ability to work in a fast-paced corporate environment.
  • Ability to handle high volume switchboard /telephone/ reception duties.
  • Proven experience as front desk representative, agent or relevant position
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Ability to work independently and under pressure

Personality Traits:

  • Customer friendly attitude,
  • Ability to work under pressure.
  • Creativity and Efficiency
  • Good coordinating/ organizational skills.
  • Working Relationships
  • All Staff
  • Companies/Departments
  • Visitors
  • Clients and Vendors.

Location: Nigeria

Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should send their applications to: recruiter@sahara-group.com

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