Saturday, 18 March 2017

Senior Operations Personnel at SD Human Resources Limited

SD Human Resources Limited - Our client, a major player in the Travel and Tourism Industry, is recruiting to fill the position below:

Job Title: Senior Operations Personnel

Description

  • Manage daily service levels across all communications channels
  • Inspire and lead a team to exceed their goals on a daily basis.
  • Operationally responsible for ensuring the team is properly staffed and they have the skills, techniques, tools, and processes in place to exceed customer expectations.
  • Online booking tool adoption and awareness
  • Ensure, in coordination with account management, that all team members are aware of client travel policy and service level requirements and participate in client meetings when required.
  • Ensure all transactions are charged and that open transactions are investigated and processed in a timely manner
  • Provide and maintain a safe working environment, equipment and systems of work
  • Guide, rectify and lead the team to perform world class travel solutions
  • Handle the complete operations of the business including business development and revenue management

Requirements

  • Degree in relevant discipline with over 10 years experience of role
  • Must have vast knowledge of IATA policy and standard and the use of Amadeus efficiently

Remuneration

  • #4,800,000 per annum

Location: Lagos

Closing Date
31st March, 2017.

How to Apply
Interested and qualified candidates should send their CV's to: recruitment@sdhrlimited.com using the role as the subject of the mail

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