Underwriting Officer at Fosad Consulting

Fosad Consulting - We are a business support services firm with offerings in Human Resource Management, Expatriate and Allied Services, and Estate Management. Our client, a pace setter in the insurance Industry is seeking to hire a talented Underwriting Officer.


Job Title: Underwriting Officer

Description

  • The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service.
  • Must be multi skilled with the ability to mentor and train junior underwriters and have high technical knowledge. 

Responsibilities 

  • Underwrites in accordance with standards, policies and procedures
  • Ensures that all documentation is issued, checked and authorised prior to despatch
  • Ensures queries are resolved in line with company standards
  • Ensures timeous and accurate management of mail count
  • Requests, monitors survey and survey requirements as per laid down procedures
  • Corrects unprofitable policies
  • Maintains service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
  • Resolves escalated customer queries and complaints and provide feedback to customers on matters resolved.
  • Shares knowledge on, and participate in, the creation of new standards, control systems and procedures to maintain service delivery. 

Key Result Areas
Personal Effectiveness:

  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality over periods of 1 day to a max of three months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Customer Service

  • Manages effective customer service and relations to deliver customer service satisfaction

Compliance

  • Adhere to all financial requirements and ensure cost control
  • Adhere to governance controls

Operational Efficiencies

  • Effectively maintains underwriting standards and provides quality client and broker service
  • Implements continuous improvement in work processes, procedures and schedules
  • Maintains people practices in line with organisational guidelines, policies, culture and values

Qualifications

  • First degree
  • 2-5 yrs experience
  • Strong technical underwriting knowledge
Location: Lagos

Closing Date 
Not Specified



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