Customer Service Agent at Glorious Kids & More

Glorious Kids & More  started  with a parent’s desire to make available unique and high quality party supplies and gift items for children. We have now expanded to also supply high quality educational resources. We take our time to understand the challenges parents and teachers face, so every product we stock helps your child understand the world around them through exploration, imagination and mostly fun.
Our products ignite your child’s natural curiosity spanning from early learning to maths to literacy to science to entertainment and lots more. Our products also enhance independent learning in children.

Job Title: Customer Service Agent

Description

  • Manage large amounts of incoming calls
  • Attract potential customers by answering product and service specific questions and cross-selling
  • Register new members.
  • Resolve product or service complaint.
  • Follow up to ensure customer satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents

Requirements

  • Minimum qualification:SSCE
  • Good written and verbal communication skill
  • Experience in working with children preferred.
  • Good team player.
  • Close proximity to kado estate preferred

Location: Abuja

Closing Date
14th July, 2017

Method of Application
Interested and qualified candidates should send their CV's to: info@gloriouskidsandmore.com


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