Group Risk/Compliance Officer at a Leading Telecoms Service Provider

A leading Telecoms Service Provider in West Africa, specializing in Design, Roll Out, Management and performance improvement of cellular network to ensure the cellular operator offers best in class service to its customers while maximising return on its network infrastructure investment. Their team of experienced engineers has successfully delivered its full range of services to a wide range of cellular operators around the world.

Job Title: Group Risk/Compliance Officer 


  • To partner the group and country management teams to provide continual risk assessment in the development of policies, processes, compliance training, internal investigations and implement risk management strategies and policies. 
  • Ensure compliance and manage the enforcement of processes, procedures and guidelines


  • Develop the enterprise risk management policy for the company.
  • Guide integration of enterprise risk management with other organizational planning and management activities.
  • Respond to regulatory enquiries and manage regulatory relationships as appropriate and through second line Compliance
  • Perform first line risk assessments to understand the level, significance and scope of risk
  • Introduce a culture of Risk Management supported by policies and guidance
  • Develop and maintain a Risk Register and ensure it is reviewed regularly by the Management Team and Trustee Board.
  • Assess the organisation and recommend, prioritise and implement relevant organisational and service specific quality policies
  • Ensure that all systems (IT and paper) for holding and processing customer information and data are compliant with prevailing legislation
  • Identify training needs for risk management and oversee development of enterprise risk competence and awareness across the company
  • Liaise with departmental heads and HR in ensuring to ensure all company policies, standards and processes are enforced with compliance periodically audited.
  • Evaluate the adequacy of the company’s internal control framework in addressing risks and accomplishing the company’s goals and objectives.
  • Monitor and report on compliance with all regulatory requirements.
  • Assess the business’s future ventures to identify possible compliance risks
  • Proactively identify emerging risks and report to relevant stakeholders
  • Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies
  • Liaise with departmental and country heads on the adequacy of proposed actions in management of risk areas identified in internal audit reports.
  • Revising procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
  • Test the effectiveness of cascading risk management approach to business decisions.
  • Develop risk management systems and train departmental risk champions on implementation
  • Providing support, education and training to staff to build risk awareness within the organization
  • Conducting audits of policy and compliance to standards, including liaison with internal and external auditors;
  • To undertake any other duties that may be required as deemed appropriate by the management.

 Expected Output
Below are key outputs measurable of the Group Risk / Compliance Manager

  • Enterprise risk management policy
  • Periodic compliance, audit reports processes, policies and procedures across the organisation
  • Proactively make recommendations to strengthen the control and compliance of policies, procedures and controls and are regularly updated with new development through alliance with all head of department.


  • Bachelor’s degree in Law / Accounting / Business / Finance with relevant professional certifications
  • Minimum of three (5) years of which 3 must be in audit related function at middle or senior level.
  • Experience conducting periodic risk identification, assessment and reporting cycles and processes with a keen sense of regulatory compliance in multiple operational environments.


  • Excellence, integrity, creativity, team spirit, commitment, customer-centricity, empathy, safety consciousness.
  • Aptitude for strategic thinking and operational implementation
  • Experience of writing, maintaining and implementing business continuity plans.
  • Aptitude to identify regulatory framework across West Africa sub region to guide business decisions.
  • A high level of written and verbal communication skills gained within a quality assurance environment In-depth knowledge of the industry’s standards and regulations.
  •  The ability to influence and successfully persuade staff at all levels to adopt new operating practices
  • Strong planning and organizational skills.
  • Strong interpersonal skills and the ability to build relationships based on mutual trust and respect
  • Negotiation skills and the ability to influence people
  • The ability to understand broad business issues.
  • Methodical and organized approach to planning, implementation and record keeping for all activities with a high level of attention to detail
  • Good knowledge of the telecommunications industry.
  • Be a team player, willing to support and assist other team members and a desire to be part of a team in a dynamic and fast-paced organization.
  • Work requires ability to draw conclusions, prioritize and address key opportunities
  • Satisfactory physical / health status, following medical examination is required.

Working Conditions

  • Extended work hours.
  • May require travel – local and international.
  • Working under pressure.
Location: Lagos

Closing Date
23rd April, 2017


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