At the core of our business is our payment processing network, VisaNet, which is capable of handling more than 54,000 transaction messages a second, with fraud protection for consumers and guaranteed payment for merchants.
Job Title: Risk Services Manager West Africa
- Under the direction of the respective Risk Services Lead for the geography, the role has responsibility for payment cards fraud prevention as well as creating / executing mitigation strategies for data security issues and broader payment system risk in the external Visa payment infrastructure, in one or more countries.
- Manage client risk relationships, from high-level T1 client risk executive engagements to the more tactical day-to-day operational and compliance engagements.
- Provide meaningful contributions during client business deals.
- Support the emerging product team in their go to market strategies, identifying new partners and work alongside them to bring them into the Visa payment system
- Support Risk Products team in the selling and deployment of risk solutions at key identified clients
- Organise various annual client events such as Risk Executive Councils, Security Summits and Card Security Weeks
- Position Visa as a thought leader in the industry
- Support execution of acceptance or data security compliance programs
- Build relationships with industry stakeholders, government and law enforcement
- Assist the global investigations team in the collection of information and broader client engagement with regards to remediation post-breach.
- Identify and empower new ecommerce acquirers through knowledge sharing and education -
- Facilitate the adoption of new technologies such as contactless, 3D Secure, mobile payments
- Together with Corporate Communications, manage Visa's risk communications strategy
- At least 5 years risk management experience gained through consumer banking and card operations
- Degree qualified. post-graduate qualifications preferred
- Computer skills in Microsoft Office and related software
- Data analysis skills
- Data Security Certifications / knowledge or relevant technical skills are an advantage
- Consumer banking and card operations experience
- Understanding Visa operations, products and services
- Risk management expertise
- Team work
- Customer service experience
- Presentation and negotiation skills
- Training skills