Business Analyst needed at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: 
Business Analyst


Information Systems

Core Purpose of the Job
  • Develop, document and enhance business processes and technology for the Customer Operations Department.
Job Summary
  • Identify business needs / project opportunities; and / or audit existing policies, procedures, practices and technology.
  • Identify ways to streamline PPP’s and align them to international best practice.
  • Coordinate, manage and conduct research studies (making use of libraries, archives, the Internet, museums, art institutes and other sources of information).
  • Study guidelines for projects prepared by the Infrastructure Planning Manager to outline research procedures to be followed.
  • Plan research schedule according to a variety of research methods to be used, availability and quantity of resources, and number of people assigned to participate in the project.
  • Ensure integrity of information collected, stored, shared or reported.
  • Ensure all documentation is captured into the Knowledge Repository
  • First Degree in any related discipline
  • Minimum of 3 years’ experience in an area of specialisation.
  • Experience working in a medium  organization
  • System analysis and design
  • Process analysis and design
  • Stakeholder Management
  • System analysis and management
Job Conditions
  • Normal MTNN office environment.
  • May be required to work extended hours
  • Open plan office
Closing Date
20th June, 2017.



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