Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

Job Position: Administrative Assistant

Job Location: Lekki, Lagos

Job Description

  1. The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.
  2. Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
  3. Triage patients in need of medical assistance and alert medical staff
  4. Organize transportation as needed by the medical and non-medical team.
  5. Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping, etc
  6. Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
  7. Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
  8. Demonstrate effective telephone and email communication techniques/etiquette
  9. Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
  10. Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Job Requirements

  1. Minimum of B.Sc / HND in a related field
  2. Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
  3. Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
  4. Excellent problem solving, conflict resolution, and customer service skills
  5. Excellent verbal and written communication skills
  6. Highly organized, detail-oriented, self-directed, and goal-driven
  7. Experience with bookkeeping and basic accounting processes is a plus.
  8. Comfortable working 8am-8pm shift and on weekends.


  1. Attractive Salary & benefits
  2. Work alongside & learn from best-in-class talent
  3. Join a market leader within the Insurance space
  4. Free office lunch
  5. Fantastic work culture
  6. Work and learn from some of the best in the industry
  7. Great work-life balance.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Tagged as: Administrative, Health