Merit Telecoms (NIG) Limited / Merit Telecoms Nigeria Limited is an independent and recognized leader in providing wireless voice and data turnkey services to the telecommunication industry.

Job Position: Manager, Business Development / Key Account / Technical Sales

Job Location: Lagos

Job Description

  1. Plan and organize the fulfillment of client orders to ensure timely delivery
  2. Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele
  3. Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution
  4. Supervise company employees to ensure they comply with set client service standards in carrying out job duties
  5. Prepare and manage budgets in order to achieve set targets and objectives
  6. Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement
  7. Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
  8. Contact clients to ensure they are satisfied with received products and services
  9. Collaborate with the marketing and sales division of a company to ensure their work operations align with the objectives of the client services unit
  10. Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations
  11. Designate work territories to client services staff and establish strategies necessary for achieving set targets
  12. Provide clients with regular update and periodic statements to keep them abreast on changes in trends
  13. Assess products/services to ensure they are up to the specification set by clients
  14. Provide detailed explanations of product/service features to clients to aid their decisions on product choice
  15. Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring a satisfied customer base.
  16.  Initiate changes to increase company’s efficiency, productivity and her competitiveness with other businesses in its industry.
  17. Create innovative goals that encourages innovative thinking and strategies throughout the organization
  18.  Identify areas of business improvement in company’s standard processes and operations to stimulate growth.
  19.  Carry out research on innovative trends within the industry to stay up-to-date on advancements.
  20. Hold regular meetings with stakeholders and company leaders to discuss potential improvement and innovation within the business.
  21. Supervise and Coordinate innovative strategies
  22.  Help team members enhance creativity skills
  23. Experience in Telecommunications Company.

Job Requirements

  • Candidates should possess an HND / B.Sc Degree with 4 – 6 years relevant work experience.

Application Deadline
9th December, 2022.

How to Apply
Interested and qualified candidates should forward their CV to: hr@merittel.com using the Job Title as the subject of email.

Tagged as: Business Development