Berylspring Global Limited is a Fintech company that provides quick loans to customers via an online process. We are recruiting to fill the position below:

Job Title: Call Center Agent

Job Location: Ikeja, Lagos

Employment Type: Full-time

Job Responsibilities

  • Manages recovery of overdue loans.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Reporting accurate customer feedback daily/weekly.

Job Requirements

  • Candidates should possess an OND / HND / B.Sc qualification with 0 – 2 years of work experience.
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Agile, Teachable and willing to learn.
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skills.
  • Persuasive, sales/marketing and analytical skills will be an added advantage.
  • Must have Android Phone.


  • Basic Salary of 50k + daily and weekly commission
  • Opportunity to work from home if staff can keep good performance after 1-2 months of working in the office
  • Increment in salary after some months of good performance

How to apply
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.

Tagged as: Customer Service