Berylspring Global Limited is a Fintech company that provides quick loans to customers via an online process. We are recruiting to fill the position below:
Job Title: Call Center Agent
Job Location: Ikeja, Lagos
Employment Type: Full-time
- Manages recovery of overdue loans.
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Reporting accurate customer feedback daily/weekly.
- Candidates should possess an OND / HND / B.Sc qualification with 0 – 2 years of work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Agile, Teachable and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales/marketing and analytical skills will be an added advantage.
- Must have Android Phone.
- Basic Salary of 50k + daily and weekly commission
- Opportunity to work from home if staff can keep good performance after 1-2 months of working in the office
- Increment in salary after some months of good performance
How to apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email.