Wellness Health Management Services Limited is an Innovative Health Organization, that is committed to make the world a healthier place by delivering fast, reliable and affordable healthcare services.
Job Position: Call Centre Agent
Job Location: Gbagada, Lagos
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell services when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal / team qualitative and quantitative targets.
- OND in any related field
- 2 – 3 years work experience.
- Previous experience in an added advantage
- Good phone and verbal communication skills along with active listening skill
- Ability to multi-task, set priorities and manage time effectively.
27th October, 2022.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.