Wellness Health Management Services Limited is an Innovative Health Organization, that is committed to make the world a healthier place by delivering fast, reliable and affordable healthcare services.

Job Position: Call Centre Agent

Job Location: Gbagada, Lagos

Job Responsibilities

  1. Manage large amounts of inbound and outbound calls in a timely manner
  2. Follow communication “scripts” when handling different topics
  3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  4. Seize opportunities to upsell services when they arise
  5. Build sustainable relationships and engage customers by taking the extra mile
  6. Keep records of all conversations in our call center database in a comprehensible way
  7. Frequently attend educational seminars to improve knowledge and performance level
  8. Meet personal / team qualitative and quantitative targets.

Job Requirements 

  • OND in any related field
  • 2 – 3 years work experience.
  • Previous experience in an added advantage
  • Good phone and verbal communication skills along with active listening skill
  • Ability to multi-task, set priorities and manage time effectively.

Application Deadline
27th October, 2022.

How to Apply
Interested and qualified candidates should send their CV to: hr@wellnesshealthcare.com.ng using the Job Title as the subject of the mail.

Tagged as: Customer Service, Graduate, Health