Wavis Investment Limited is a fast-rising Investment Company offering General Advisory on Trading, Real Estate, and Wealth Management with strategic and innovative business models that guarantee highly competitive ROI (Return on Investment).

Job Position: Client Relationship Officer

Job Location: Surulere, Lagos

Job Description

  • We currently seek an individual with a history of successful performance to function as a client relationship officer in our office in Lagos.

Job Responsibilities

  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication
  2. Generate sales leads and retain existing clients.
  3. Responding promptly to customer inquiries.
  4. Communicating with customers through various channels.
  5. Acknowledging and resolving customer complaints.
  6. Knowing our products inside and out so that you can answer questions
  7. Keeping records of customer interactions, transactions, comments, and complaints.
  8. Communicating and coordinating with colleagues as necessary.
  9. Providing feedback on the efficiency of the customer service process.
  10. Ensure customer satisfaction.

Job Requirements

  • Degree in Business Administration or equivalent
  • 2-3 years Working experience in a similar role.
  • Experience working in a real estate and finance consulting company
  • Commitment towards achieving optimum clients’ satisfaction
  • Competence in using Microsoft Office and business software
  • Solid command of English language
  • Excellent negotiations and customer relations skills
  • Comfortable working in a fast-paced environment; able to handle shifting priorities
  • Highly organized with close attention to detail
  • Experience/certification related to project management or CRM will be considered an asset.
  • Be comfortable in working with minimal supervision.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Do you think you are a great fit for the role?:

Tagged as: Customer Service, Graduate