Overview
The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.
Job Position: Collection Officer
Job Location: Yaba, Lagos
Job Description
- Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
- Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.
- The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
- Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
- Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.
Job Requirements
- Candidates should possess a Bachelor’s Degree with 1 – 3 years work experience.
- Negotiation and Persuasion skills.
- Attention to details.
- Excel Data entry and basic math skills.
Application Deadline
25th November, 2022.
How to Apply
Interested and qualified candidates should send their CV to:[email protected] using the Job Title and Location as the subject of the email.
