OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company’s major product is 9credit. 9credit is a quick loan app that is available on the google play store for use by customers.

Job Position: Collections Officer

Job Location: Oregun, Ikeja – Lagos

Job Description

  1. Monitor accounts to identify overdue payments
  2. Make calls to customers about their loan repayments
  3. Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  4. Negotiate payment plans and schedules
  5. Conduct collections process on each customer that includes, phone calls, emails and text messages
  6. Develop collection methods that bring in revenue and ensure full repayment of loans
  7. Process payments and refunds
  8. Keeping accurate records and reports on collection activities

Job Requirements

  • Candidates should possess a BSc / HND / OND
  • 0 – 1 year work experience.
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal-oriented so as to meet daily targets
  • Excellent communication skills (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training/experience.

Application Deadline
28th February, 2023.

How to Apply
Interested and qualified candidates should send their CV to: 9creditrecruitment@gmail.com using the Job Title as the subject of the email.

Tagged as: Accounting, Finance, Graduate, Information Technology