Mara Cruiz Limited, a manufacturing and premium brand, is recruiting to fill the position below:
Job Position: Customer Care Executive
Job Location: Surulere, Lagos
- Manage large amounts of incoming orders
- Convert sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
- Candidates should possess a Bachelor’s Degree, HND or OND qualification with 2 – 5 years work experience.
24th January, 2023.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the job title as the subject of the mail.