Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right moves with us. With us, you’ll experience.
Job Position: Customer Care Representative
Job Location: Abuja
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints..
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Ability to stay calm when customers are stressed or upset.
- Eloquent in communication.
- Comfortable using computers.
- Experience working with customer support.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.