Customer Help Desk Engineer at Willers Solutions Ltd

Willers Solutions Limited – Our client, a reputable firm in the Electronic sector, is recruiting to fill the position below:

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Job Position: Customer Help Desk Engineer

Job Location: Port Harcourt, Rivers

Job Description

• We are looking to hire a skilled Customer Help Desk Engineer who will assists clients with any issues involving their printer, copier and scanner.

Job Responsibilities

1. Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign off
2. Installation and maintenance of MFPs
3. Networking of Kyocera MFPs and management of printer servers and data base.
4. Corrective and preventive maintenance of MFP
5. Ensure monthly Preventive Maintenance plans are strictly adhered to
6. To provide basic levels of Technical Support communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required

Job Requirements

1. Bachelor’s Degree or HND in Computer Science or any Engineering related course.
2. Minimum of 1 year experience as a customer service engineer/ technician help desk Technician.
3. Good knowledge of copier and printer technology.
4. Good customer satisfaction record
5. Experienced & skilled at building relationships across organizations
6. Exceptional report writing and interpersonal communication skills
7. Adept at maintaining focus on achieving bottom-line results.

Application Deadline
15th December, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: talents@willerssolutions.com using the Job Title as the subject of the email.