Customer Relations Officer at App Heroes

App Heroes is a technology innovation center for young Nigerians with a vision is to provide education in technology and promote collaboration to foster economic growth in Africa. We are building a community of App heroes who are gifted in their specialization, Think of us as the justice league of technology engineering in Africa. We gather the best minds and use our collective powers for good, building solutions / platforms the foster economic success for all.

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Job Position: Customer Relations Officer (NYSC)

Job Location: Lekki, Lagos

Job Responsibilities

1. Manage and co-ordinate activities at the co-working center / hub. Ensure the facility is properly maintained and functioning optimally
2. Take audit and keep records of visitors to the co-working center, track visitor subscriptions and provide support
3. Manage training schedules and co-rodinate with coaches and students
4. Seek out partnerships and sponsorships for the co-working / innovation center
5. Receive incoming calls / emails and provide information on inquiries
6. Build sustainable relationships and trust with visitors of the co-working center
7. Manage social media accounts and promote activities of the co-working center online
8. Plan community events to promote the co-working center and its activities.

Job Requirements

1. B.Sc qualification
2. Human management / relationship management skills
3. Candidate must live around the Lekki / ajah Axis
4. Must be articulate able to respond to emails fluently
5. Computer Literate, must have knowledge of using the web browser, Microsoft word and excel
6. Strong phone contact handling skills and active listening
7. Familiarity with CRM systems and practices
8. Customer orientation and ability to adapt/respond to different types of characters
9. Excellent communication and presentation skills
10. Ability to multi-task, prioritize, and manage time effectively
11. Good comprehension / Analytical skills.

Application Closing Date
15th May, 2023.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.